Status: The project is in progress. The infrastructure deployment is complete, but the 'A-to-Be ticket triage' use case is in UAT and stalled by customer-side blockers.
Shipped (last 7 days):
In progress:
Blocked:
Next milestone: Go-live for "Use case · A-to-Be ticket triage & backlog management" (no date agreed).
Auto-updated from Linear on 2026-10-23.
Estimate set 14d ago by vicente@noxus.ai
Changes to these commitments
| Deployment | Version | AI Ops | Capacity | MoM | Overage | Token $ | Tenants |
|---|---|---|---|---|---|---|---|
| Brisasaas | — | 2K | 1.1% | +7.7% | — | $0.38 | — |
Nothing outstanding on our side.
No actions recorded.
3 open · 2 past the date we needed them by
[Linear DEP-214 · 2ba18584] Connecting the triage use case to the production Jira instance.
Waiting on Brisa · A-to-Be ticket triage & backlog management · raised 28 Aug 2026 (59d ago) · needed by 21 Oct 2026
[Linear DEP-603 · b3745a54] To move the triage pipeline deployment to production.
Waiting on Ricardo Marques Fernandes · A-to-Be ticket triage & backlog management · raised 20 Oct 2026 (6d ago) · needed by 22 Oct 2026
[Linear DEP-446 · 50ea14dd] Customer validation of the triage pipeline's performance.
Waiting on Ricardo Marques Fernandes · raised 11 Oct 2026 (15d ago) · needed by 28 Oct 2026
[Linear DEP-332 · 845cbcc8] Unblocking multiple infrastructure and access setup tasks.
Waiting on Pedro Mota (Brisa) · raised 11 Oct 2026 (15d ago) · needed by 12 Oct 2026
[Linear DEP-287 · 74eb4cd6] Making the new deployment accessible via its public domain.
Waiting on Brisa · raised 11 Oct 2026 (15d ago) · needed by 20 Oct 2026
Use cases, infra deployment and process transformation — each with its own stage timeline and SLA
Getting a working deployment in place.
L1 triage, L2/L3 escalation routing, duplicate detection and Jira backlog integration for A-to-Be support. Weeks blocked on SSO (Brisa DTS team); server restarted 24 Aug for PostgreSQL extension, access expected 25 Aug. Next: validate flow with Ricardo Fernandes and connect to Jira backlog.
4 active
no title · rodrigo.carvalheira@brisa.pt
Most engaged; escalates internally; direct WhatsApp contact.
no title · joao.goncalves@brisa.pt
Perceives the platform as unstable (3 historical incidents); key voice in contract renewal.
A-to-Be — key technical tester · ricardo.fernandes@a-to-be.com
Devoteam — implementation partner · dvt_slima@brisa.pt
Linked, but Linear files no issues under this customer.
No tickets.
What could still go wrong. Open risks subtract from health — less than a penalty, because they haven't happened yet.
Renewal at risk — perceived instability
João Gonçalves perceives the platform as unstable after 3 incidents; renewal being discussed with a price-freeze clause.
Mitigation: Get the ticket flow validated with Ricardo and connected to Jira quickly to show value before renewal.
jose@noxus.ai · logged 2mo ago
Pulled from Granola and filed here by attendee domain. Read-only — edit them in Granola.
No meetings filed here yet. Set the customer's email domains above and they arrive on the next sync.
Everything we have sent this customer. Links only — the file stays where it lives.
Nothing attached yet.
Context, commitments, gotchas — anything without a field of its own. Claude reads and writes these over MCP; pinned notes come first.
Weekly 11 Set 2026 — Brisa. Feito: Container Apps instalado no offshore Zost, registo ANS enviado, ligação ao Azure OpenAI pronta. Em curso: acesso aos containers para exportar fluxos, validação do Confluence, classificação e restantes itens. Sessão de testes a 10 Set, 14:30-16:00. Bloqueios: serviço restante do domínio noxus.brisa.pt na DTS, com o Rodrigo a pressionar no status das 17:00; Foundry pode atrasar por restrições de VNet e subnet; falta ambiente para testar Confluence à velocidade de produção. UAT fecha 18 Set.
Only missing public domain configuration. Lourenço chased on Saturday Aug 30, waiting on response. Will chase on wednesday if no response
Incidents held against the account. Open ones subtract from health; resolved ones decay over 90 days.
No penalties logged.
Stage transitions, newest first