← Customers

EDP

Pilot74Healthy

Started — · lourenco@noxus.ai · last activity today

Linear Granola
No start date, so neither commitment is being measured — this account’s “0 missed” means nobody is counting, not that nothing is late.

Where this stands

vicente@noxus.ai · today

Status: The infrastructure deployment is blocked waiting for EDP to provision the remaining Azure resources. This has caused the 14 Oct milestone to be missed. We are also waiting for EDP to confirm the first use case.
In progress:

  • Review and send the weekly update for the week of 2026-10-19 (DEP-689), due 2026-10-23.

Blocked:

  • Creation of Azure resources and platform deployment (DEP-364, DEP-643), waiting on Hugo Dutra and EDP's infra team.
  • Confirmation of the first use case and its business owner (DEP-629), waiting on Tiago Antunes, Hugo Dutra, and Marco Pinheiro.

Next milestone:

  • Infra · Azure dedicated instance (Digital Factory): 2026-10-14 (missed).

Auto-updated from Linear on 2026-10-25.

Relationship

Linked deployments1 linked
EDP - Sandboxdeployed

Health

74Healthy
Baseline estimate100
2 open blockers-18
1 breached track SLA-8
Effective health74

Estimate set 14d ago by vicente@noxus.ai

Commitments

counted from the start date
Functional deploymentno start date
First use case liveno start date
Deploy within (days)
Live within (days)

Deployments

Current cycle · all on 1.10.1 · 1 behind

DeploymentVersionAI OpsCapacityMoMOverageToken $Tenants
EDP - Sandboxdeployed1.10.13d behind1K0.1%+67.2%—$5.832

Next actions

Nothing outstanding on our side.

No actions recorded.

Blocked on

2 open · 1 past the date we needed them by

Create the Azure resources and deploy the platformhighCustomeroverdue

[Linear DEP-364 · 27fa05ca] Unblocks platform deployment and connectivity testing.

Waiting on Hugo Dutra and EDP's infra team · raised 11 Oct 2026 (15d ago) · needed by 19 Oct 2026

Confirm the first use case and its business ownerlowCustomer

[Linear DEP-629 · 47ca538c] Unblocks starting work on the first use case.

Waiting on Tiago Antunes, Hugo Dutra, Marco Pinheiro · raised 20 Oct 2026 (6d ago) · needed by 27 Oct 2026

Tracks

Use cases, infra deployment and process transformation — each with its own stage timeline and SLA

Infrastructure deploymentInfra deployment40d over

Getting a working deployment in place.

In Environment prep since 03 Sept 2026stage: 40d overto production: 1d over

Key people

Nobody recorded on their side.

No people recorded yet.

Tickets

Not linked to a Linear customer yet — pick one under Relationship and issues appear on the next sync.

No tickets.

Risks

What could still go wrong. Open risks subtract from health — less than a penalty, because they haven't happened yet.

No risks logged.

Meeting notes

Pulled from Granola and filed here by attendee domain. Read-only — edit them in Granola.

No meetings filed here yet. Set the customer's email domains above and they arrive on the next sync.

Decks & documents

Everything we have sent this customer. Links only — the file stays where it lives.

Nothing attached yet.

Notes

Context, commitments, gotchas — anything without a field of its own. Claude reads and writes these over MCP; pinned notes come first.

⌘↵ to save

Owner to be confirmed on 2026-08-29 (José checking with the account owner). No details seeded yet.

2mo agojose@noxus.aivia MCP

Penalties

Incidents held against the account. Open ones subtract from health; resolved ones decay over 90 days.

No penalties logged.

Timeline

Stage transitions, newest first

03 Sept 2026Infrastructure deploymentProduction → Environment prep jose@noxus.ai
27 Aug 2026Infrastructure deploymentNot started → Production· Backfill: the sandbox is deployed and consuming, so the infrastructure is up even though the account is a pilot. Date is record creation.via MCP jorge@noxus.ai
27 Aug 2026Infrastructure deploymentstarted at Not started jorge@noxus.ai